PaloAlto Firewall Updates

Scheduled Maintenance Report for RedHelm Cloud

Completed

The scheduled maintenance has been completed. Some firewalls had to be restored from backups as there were connectivity issues after the upgrades. Those that where restored will be attempted at a later date.

ID:0444589

Posted Feb 13, 2026 - 05:14 EST

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Feb 12, 2026 - 21:00 EST

Scheduled

Firewall updates will be performed to address a recently identified vulnerability. Since all firewalls operate in high-availability (HA) redundant pairs, no service disruption is anticipated.

Posted Feb 11, 2026 - 14:23 EST

This scheduled maintenance affected: CMH01 (Columbus, OH) (Firewall Infrastructure) and PIT01 (Pittsburgh, PA) (Firewall Infrastructure).