All Systems Operational

Uptime over the past 90 days. View historical uptime.
Cloud Applications Operational
90 days ago
100.0 % uptime
Today
LogicMonitor Monitoring Operational
90 days ago
100.0 % uptime
Today
Proofpoint E-Mail Security Operational
90 days ago
100.0 % uptime
Today
Mailstore Mail Archiving Operational
90 days ago
100.0 % uptime
Today
FileCloud File Sharing Operational
90 days ago
100.0 % uptime
Today
Horizon DaaS Operational
90 days ago
100.0 % uptime
Today
Security Operational
90 days ago
99.95 % uptime
Today
Graylog Operational
90 days ago
100.0 % uptime
Today
XSOAR Operational
90 days ago
100.0 % uptime
Today
GuardiCore Operational
90 days ago
100.0 % uptime
Today
Jira Service Management Jira Service Management Email Requests Operational
90 days ago
99.95 % uptime
Today
Jira Service Management Jira Service Management Web Operational
90 days ago
99.9 % uptime
Today
Jira Service Management Service Portal Operational
90 days ago
99.86 % uptime
Today
Jira Service Management Signup Operational
90 days ago
99.95 % uptime
Today
Jira Service Management Authentication and User Management Operational
90 days ago
99.95 % uptime
Today
PIT01 (Pittsburgh, PA) Operational
90 days ago
99.99 % uptime
Today
Virtual Infrastructure Operational
90 days ago
99.98 % uptime
Today
Network Infrastructure Operational
90 days ago
100.0 % uptime
Today
Storage Infrastructure Operational
90 days ago
99.98 % uptime
Today
Internet Connectivity Operational
90 days ago
99.99 % uptime
Today
IdealConnect Connectivity Operational
90 days ago
100.0 % uptime
Today
IdealVoice SIP Connectivity Operational
90 days ago
100.0 % uptime
Today
Firewall Infrastructure Operational
90 days ago
100.0 % uptime
Today
Backup and DR Infrastructure Operational
90 days ago
100.0 % uptime
Today
CMH01 (Columbus, OH) Operational
90 days ago
100.0 % uptime
Today
Virtual Infrastructure Operational
90 days ago
100.0 % uptime
Today
Network Infrastructure Operational
90 days ago
100.0 % uptime
Today
Storage Infrastructure Operational
90 days ago
100.0 % uptime
Today
Internet Connectivity Operational
90 days ago
100.0 % uptime
Today
IdealConnect Connectivity Operational
90 days ago
100.0 % uptime
Today
Firewall Infrastructure Operational
90 days ago
100.0 % uptime
Today
Backup and DR Infrastructure Operational
90 days ago
100.0 % uptime
Today
ATL01 (Atlanta, GA) Operational
90 days ago
100.0 % uptime
Today
Virtual Infrastructure Operational
90 days ago
100.0 % uptime
Today
Network Infrastructure Operational
90 days ago
100.0 % uptime
Today
Storage Infrastructure Operational
90 days ago
100.0 % uptime
Today
Internet Connectivity Operational
90 days ago
100.0 % uptime
Today
Backup and DR Infrastructure Operational
90 days ago
100.0 % uptime
Today
STL01 (St. Louis, MO) Operational
90 days ago
100.0 % uptime
Today
Virtual Infrastructure Operational
90 days ago
100.0 % uptime
Today
Network Infrastructure Operational
90 days ago
100.0 % uptime
Today
Storage Infrastructure Operational
90 days ago
100.0 % uptime
Today
Internet Connectivity Operational
90 days ago
100.0 % uptime
Today
IdealConnect Connectivity Operational
90 days ago
100.0 % uptime
Today
Firewall Infrastructure Operational
90 days ago
100.0 % uptime
Today
Backup and DR Infrastructure Operational
90 days ago
100.0 % uptime
Today
PHL01 (Philadelphia, PA) Operational
90 days ago
100.0 % uptime
Today
Virtual Infrastructure Operational
90 days ago
100.0 % uptime
Today
Network Infrastructure Operational
90 days ago
100.0 % uptime
Today
Storage Infrastructure Operational
90 days ago
100.0 % uptime
Today
Internet Connectivity Operational
90 days ago
100.0 % uptime
Today
IdealConnect Connectivity Operational
90 days ago
100.0 % uptime
Today
Firewall Infrastructure Operational
90 days ago
100.0 % uptime
Today
Backup and DR Infrastructure Operational
90 days ago
100.0 % uptime
Today
PHX01 (Phoenix, AZ) Operational
90 days ago
100.0 % uptime
Today
Virtual Infrastructure Operational
90 days ago
100.0 % uptime
Today
Network Infrastructure Operational
90 days ago
100.0 % uptime
Today
Storage Infrastructure Operational
90 days ago
100.0 % uptime
Today
Internet Connectivity Operational
90 days ago
100.0 % uptime
Today
IdealConnect Connectivity Operational
90 days ago
100.0 % uptime
Today
Firewall Infrastructure Operational
90 days ago
100.0 % uptime
Today
TPA01 (Tampa, FL) Operational
90 days ago
100.0 % uptime
Today
Virtual Infrastructure Operational
90 days ago
100.0 % uptime
Today
Network Infrastructure Operational
90 days ago
100.0 % uptime
Today
Storage Infrastructure Operational
90 days ago
100.0 % uptime
Today
Internet Connectivity Operational
90 days ago
100.0 % uptime
Today
IdealConnect Connectivity Operational
90 days ago
100.0 % uptime
Today
Firewall Infrastructure Operational
90 days ago
100.0 % uptime
Today
External Cloud Applications - Duo Operational
90 days ago
99.99 % uptime
Today
Duo Core Authentication Service Operational
90 days ago
100.0 % uptime
Today
Duo SSO Operational
90 days ago
100.0 % uptime
Today
Duo Push Delivery Operational
90 days ago
100.0 % uptime
Today
Duo SMS Message Delivery Operational
90 days ago
99.96 % uptime
Today
Duo Phone Call Delivery Operational
90 days ago
100.0 % uptime
Today
Duo Admin Panel Operational
90 days ago
100.0 % uptime
Today
Duo Phone Support Operational
90 days ago
100.0 % uptime
Today
Duo Email Support Operational
90 days ago
100.0 % uptime
Today
Duo Cloud PKI Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Mailstore Mail Archiving Updates Jun 1, 2026 16:00-20:00 EDT

We will be applying updates to our email archiving solution Mailstore.

During the maintenance window, access to email archives will be intermittently unavailable.

Reference Ticket# 0594998
Posted on May 29, 2026 - 12:29 EDT

Internet Switch Maintenace Jun 1, 2026 21:30-23:30 EDT

We will be conducting maintenance on our network switches during the scheduled maintenance window. No service impact is expected, as the switches are redundant and maintenance will be performed on one switch at a time.
Posted on Jun 01, 2026 - 09:26 EDT

Palo Alto Firewall Updates Jun 2, 2026 20:00 - Jun 3, 2026 04:00 EDT

Firewall updates will be performed to address a recently identified vulnerability. Since all firewalls operate in high-availability (HA) redundant pairs, no service disruption is anticipated.
Posted on Jun 01, 2026 - 10:20 EDT
Jun 1, 2026

No incidents reported today.

May 31, 2026

No incidents reported.

May 30, 2026

No incidents reported.

May 29, 2026

No incidents reported.

May 28, 2026

No incidents reported.

May 27, 2026

No incidents reported.

May 26, 2026

No incidents reported.

May 25, 2026

No incidents reported.

May 24, 2026

No incidents reported.

May 23, 2026

No incidents reported.

May 22, 2026
Hosted FortiGate Traffic
Resolved - The affected unit experienced frozen processes. A reboot was performed, which resolved the issue.
May 22, 08:35 EDT
Investigating - We are currently investigating an issue affecting customers on the hosted FortiGate environment out of Pittsburgh. A failover was conducted, and services have been restored to normal operations. We are continuing to investigate the affected unit to determine the root cause.
May 21, 15:59 EDT
May 21, 2026
May 20, 2026
Cooling issue at the datacenter
Postmortem - Read details
May 26, 12:25 EDT
Resolved - The DC has resolved the cooling issue. We are continuing to monitor the temperature.
May 20, 11:16 EDT
Update - We are continuing to monitor the status of the cooling and adjusting as needed.
May 19, 13:01 EDT
Update - Temperatures remain stable. We will continue to monitor the status of the cooling in the datacenter.
May 19, 07:01 EDT
Update - Temperatures remain stable. We are continuing to monitor the status.
May 19, 00:50 EDT
Update - We are continuing to monitor the temperatures in the environment. If customers are still seeing issues, please call into our NOC to report the issue.
May 18, 23:16 EDT
Monitoring - Temperatures have stabilized, but we are continuing to monitor the situation.
May 18, 22:23 EDT
Update - We are continuing to work on a fix for this issue.
May 18, 21:23 EDT
Update - Equipment is still recovering
May 18, 20:57 EDT
Update - Cooling issues are being addressed. Impacted equipment is being restored.
May 18, 20:34 EDT
Identified - The issue has been identified and a fix is being implemented.
May 18, 20:14 EDT
Investigating - There is a cooling issue at the datacenter that has caused some equipment to overheat that is affecting accessibility of some hosted customer's VMs. We are working with the datacenter to rectify the issue as quickly as possible.
May 18, 20:14 EDT
May 19, 2026
May 18, 2026
Expedited Switch Maintenance
Completed - The scheduled maintenance has been canceled and will be rescheduled for a later date. A new maintenance notification will be sent once the updated schedule is confirmed.
May 18, 21:03 EDT
Scheduled - We will be conducting expedited maintenance on our network switches. No impact is expected during this maintenance window.
May 18, 10:26 EDT
Internet Outage
Resolved - This incident has been resolved.
May 18, 09:38 EDT
Update - We are continuing to work with the vendor to identify the root cause of the issue.
May 15, 15:15 EDT
Investigating - We are currently investigating an outage that occurred at approx 4:47 am that would of impacted hosted firewall connectivity. Outage was caused by an unexpected reboot of network equipment. Environment is currently stable and working with vendor to determine root cause.
May 15, 09:10 EDT
← Incident History Powered by Atlassian Statuspage