All Systems Operational

Uptime over the past 90 days. View historical uptime.
Cloud Applications Operational
90 days ago
100.0 % uptime
Today
LogicMonitor Monitoring Operational
90 days ago
100.0 % uptime
Today
Proofpoint E-Mail Security Operational
90 days ago
100.0 % uptime
Today
Mailstore Mail Archiving Operational
90 days ago
100.0 % uptime
Today
FileCloud File Sharing Operational
90 days ago
100.0 % uptime
Today
Horizon DaaS Operational
90 days ago
100.0 % uptime
Today
Security Operational
90 days ago
99.51 % uptime
Today
Graylog Operational
90 days ago
100.0 % uptime
Today
XSOAR Operational
90 days ago
100.0 % uptime
Today
GuardiCore Operational
90 days ago
100.0 % uptime
Today
Jira Service Management Jira Service Management Email Requests Operational
90 days ago
99.14 % uptime
Today
Jira Service Management Jira Service Management Web Operational
90 days ago
99.22 % uptime
Today
Jira Service Management Service Portal Operational
90 days ago
99.25 % uptime
Today
Jira Service Management Signup Operational
90 days ago
99.25 % uptime
Today
Jira Service Management Authentication and User Management Operational
90 days ago
99.25 % uptime
Today
PIT01 (Pittsburgh, PA) Operational
90 days ago
100.0 % uptime
Today
Virtual Infrastructure Operational
90 days ago
100.0 % uptime
Today
Network Infrastructure Operational
90 days ago
100.0 % uptime
Today
Storage Infrastructure Operational
90 days ago
100.0 % uptime
Today
Internet Connectivity Operational
90 days ago
100.0 % uptime
Today
IdealConnect Connectivity Operational
90 days ago
100.0 % uptime
Today
IdealVoice SIP Connectivity Operational
90 days ago
100.0 % uptime
Today
Firewall Infrastructure Operational
90 days ago
100.0 % uptime
Today
Backup and DR Infrastructure Operational
90 days ago
100.0 % uptime
Today
CMH01 (Columbus, OH) Operational
90 days ago
100.0 % uptime
Today
Virtual Infrastructure Operational
90 days ago
100.0 % uptime
Today
Network Infrastructure Operational
90 days ago
100.0 % uptime
Today
Storage Infrastructure Operational
90 days ago
100.0 % uptime
Today
Internet Connectivity Operational
90 days ago
100.0 % uptime
Today
IdealConnect Connectivity Operational
90 days ago
100.0 % uptime
Today
Firewall Infrastructure Operational
90 days ago
100.0 % uptime
Today
Backup and DR Infrastructure Operational
90 days ago
100.0 % uptime
Today
ATL01 (Atlanta, GA) Operational
90 days ago
100.0 % uptime
Today
Virtual Infrastructure Operational
90 days ago
100.0 % uptime
Today
Network Infrastructure Operational
90 days ago
100.0 % uptime
Today
Storage Infrastructure Operational
90 days ago
100.0 % uptime
Today
Internet Connectivity Operational
90 days ago
100.0 % uptime
Today
Backup and DR Infrastructure Operational
90 days ago
100.0 % uptime
Today
STL01 (St. Louis, MO) Operational
90 days ago
100.0 % uptime
Today
Virtual Infrastructure Operational
90 days ago
100.0 % uptime
Today
Network Infrastructure Operational
90 days ago
100.0 % uptime
Today
Storage Infrastructure Operational
90 days ago
100.0 % uptime
Today
Internet Connectivity Operational
90 days ago
100.0 % uptime
Today
IdealConnect Connectivity Operational
90 days ago
100.0 % uptime
Today
Firewall Infrastructure Operational
90 days ago
100.0 % uptime
Today
Backup and DR Infrastructure Operational
90 days ago
100.0 % uptime
Today
PHL01 (Philadelphia, PA) Operational
90 days ago
100.0 % uptime
Today
Virtual Infrastructure Operational
90 days ago
100.0 % uptime
Today
Network Infrastructure Operational
90 days ago
100.0 % uptime
Today
Storage Infrastructure Operational
90 days ago
100.0 % uptime
Today
Internet Connectivity Operational
90 days ago
100.0 % uptime
Today
IdealConnect Connectivity Operational
90 days ago
100.0 % uptime
Today
Firewall Infrastructure Operational
90 days ago
100.0 % uptime
Today
Backup and DR Infrastructure Operational
90 days ago
100.0 % uptime
Today
PHX01 (Phoenix, AZ) Operational
90 days ago
100.0 % uptime
Today
Virtual Infrastructure Operational
90 days ago
100.0 % uptime
Today
Network Infrastructure Operational
90 days ago
100.0 % uptime
Today
Storage Infrastructure Operational
90 days ago
100.0 % uptime
Today
Internet Connectivity Operational
90 days ago
100.0 % uptime
Today
IdealConnect Connectivity Operational
90 days ago
100.0 % uptime
Today
Firewall Infrastructure Operational
90 days ago
100.0 % uptime
Today
TPA01 (Tampa, FL) Operational
90 days ago
100.0 % uptime
Today
Virtual Infrastructure Operational
90 days ago
100.0 % uptime
Today
Network Infrastructure Operational
90 days ago
100.0 % uptime
Today
Storage Infrastructure Operational
90 days ago
100.0 % uptime
Today
Internet Connectivity Operational
90 days ago
100.0 % uptime
Today
IdealConnect Connectivity Operational
90 days ago
100.0 % uptime
Today
Firewall Infrastructure Operational
90 days ago
100.0 % uptime
Today
External Cloud Applications - Duo Operational
90 days ago
99.99 % uptime
Today
Duo Core Authentication Service Operational
90 days ago
100.0 % uptime
Today
Duo SSO Operational
90 days ago
100.0 % uptime
Today
Duo Push Delivery Operational
90 days ago
100.0 % uptime
Today
Duo SMS Message Delivery Operational
90 days ago
100.0 % uptime
Today
Duo Phone Call Delivery Operational
90 days ago
100.0 % uptime
Today
Duo Admin Panel Operational
90 days ago
100.0 % uptime
Today
Duo Phone Support Operational
90 days ago
99.98 % uptime
Today
Duo Email Support Operational
90 days ago
100.0 % uptime
Today
Duo Cloud PKI Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Mar 12, 2026
PHX01 - Primary Internet Carrier Incident
Resolved - The carrier confirmed an issue on their end and has resolved the issue. The connections have been stable. We will fail-back to the primary carrier during off-peak hours.
Mar 12, 08:55 EDT
Identified - At approximately 7:00AM EDT, the link to our primary carrier became unstable. Our routers properly failed over to our secondary carrier. The link has stabilized, but we are continuing to utilize the secondary carrier. We have escalated the issue to our primary internet carrier.
Mar 12, 08:45 EDT
Mar 11, 2026

No incidents reported.

Mar 10, 2026

No incidents reported.

Mar 9, 2026

No incidents reported.

Mar 8, 2026
HPE Alletra/Nimble Storage Upgrades - ATL01
Completed - The scheduled maintenance has completed
Mar 8, 07:39 EDT
Verifying - Verification is currently underway for the maintenance items.
Mar 8, 07:33 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 8, 04:00 EDT
Scheduled - We will be performing a firmware upgrade on our ATLDC-SAN-GROUP6 Nimble Storage array. This maintenance is necessary to apply a critical security patch from HPE, upgrading the array from version 6.1.2.300 to 6.1.2.800.

Availability: No downtime is anticipated for the ATL01 environment.
Reference Ticket: #477214
Mar 5, 11:37 EST
Mar 7, 2026
ATL01 vCenter Maintenance
Completed - The scheduled maintenance is complete
Mar 7, 15:23 EST
Verifying - Verification is currently underway for the maintenance items.
Mar 7, 15:20 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 7, 12:00 EST
Scheduled - We are applying critical updates to all of our vCenter servers.

During the maintenance, vCenter related services will be intermittently unavailable including accessing the VM consoles through the fynl portal. If you need to access the console of one of your hosted servers during this maintenance, please contact our Service Desk to get assistance.
Reference Ticket: #477277
Mar 5, 12:08 EST
Mar 6, 2026

No incidents reported.

Mar 5, 2026

No incidents reported.

Mar 4, 2026

No incidents reported.

Mar 3, 2026

No incidents reported.

Mar 2, 2026

No incidents reported.

Mar 1, 2026
HPE Alletra/Nimble Storage Upgrades - PIT01
Completed - This maintenance has been completed successfully. No issues were encountered.
Mar 1, 22:18 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 1, 19:00 EST
Scheduled - We will be applying updates to our Nimble Storage array that services our PIT01 MGT environment. This update is to address a recently identified bug that has the potential to cause a controller to fail completely during an unexpected reboot resulting in a loss of controller redundancy. This update will also address a recently released security patch.

No downtime is anticipated, however, brief increases in storage latency are expected while controllers failover during the upgrade process. This array does not host client facing VMs but may affect access to other centralized services such as Veeam, FileCloud, and Cloud Director if issues are encountered.

Reference Ticket: 0468419
Feb 27, 15:12 EST
HPE Alletra/Nimble Storage Upgrades - PHX01
Completed - This maintenance has been completed successfully. No issues were encountered.
Mar 1, 21:41 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 1, 21:00 EST
Scheduled - We will be applying updates to our Nimble Storage array that services our PHX01 SRV1 environment. This maintenance is to apply a security patch from HPE.

No downtime is anticipated, however, brief increases in storage latency are expected while controllers failover during the upgrade process.

Reference Ticket: 0468417
Feb 27, 15:16 EST
Feb 28, 2026

No incidents reported.

Feb 27, 2026

No incidents reported.

Feb 26, 2026

No incidents reported.

← Incident History Powered by Atlassian Statuspage