All Systems Operational

Uptime over the past 90 days. View historical uptime.
Cloud Applications Operational
LogicMonitor Monitoring Operational
Proofpoint E-Mail Security Operational
Mailstore Mail Archiving Operational
FileCloud File Sharing Operational
Horizon DaaS Operational
Anchor FileSync Operational
Security Operational
Graylog Operational
XSOAR Operational
GuardiCore Operational
Jira Service Management Jira Service Management Email Requests Operational
Jira Service Management Jira Service Management Web Operational
Jira Service Management Service Portal Operational
Jira Service Management Signup Operational
Jira Service Management Authentication and User Management Operational
PIT01 (Pittsburgh, PA) Operational
Virtual Infrastructure Operational
Network Infrastructure Operational
Storage Infrastructure Operational
Internet Connectivity Operational
IdealConnect Connectivity Operational
IdealVoice SIP Connectivity Operational
Firewall Infrastructure Operational
Backup and DR Infrastructure Operational
Co-Lo Operational
CMH01 (Columbus, OH) Operational
Virtual Infrastructure Operational
Network Infrastructure Operational
Storage Infrastructure Operational
Internet Connectivity Operational
IdealConnect Connectivity Operational
Firewall Infrastructure Operational
Backup and DR Infrastructure Operational
Co-Lo Operational
ATL01 (Atlanta, GA) Operational
Virtual Infrastructure Operational
Network Infrastructure Operational
Storage Infrastructure Operational
Internet Connectivity Operational
Backup and DR Infrastructure Operational
STL01 (St. Louis, MO) Operational
Virtual Infrastructure Operational
Network Infrastructure Operational
Storage Infrastructure Operational
Internet Connectivity Operational
IdealConnect Connectivity Operational
Firewall Infrastructure Operational
Backup and DR Infrastructure Operational
PHL01 (Philadelphia, PA) Operational
Virtual Infrastructure Operational
Network Infrastructure Operational
Storage Infrastructure Operational
Internet Connectivity Operational
IdealConnect Connectivity Operational
Firewall Infrastructure Operational
Backup and DR Infrastructure Operational
PHX01 (Phoenix, AZ) Operational
Virtual Infrastructure Operational
Network Infrastructure Operational
Storage Infrastructure Operational
Internet Connectivity Operational
IdealConnect Connectivity Operational
Firewall Infrastructure Operational
External Cloud Applications - Duo Operational
Duo Core Authentication Service Operational
Duo SSO Operational
Duo Push Delivery Operational
Duo SMS Message Delivery Operational
Duo Phone Call Delivery Operational
Duo Admin Panel Operational
Duo Phone Support Operational
Duo Email Support Operational
Duo Cloud PKI Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Nov 6, 2026

No incidents reported today.

Nov 5, 2026

No incidents reported.

Nov 4, 2026

No incidents reported.

Nov 3, 2026

No incidents reported.

Nov 2, 2026

Expedited: RedHelm Cloud F5 Updates
Completed - The scheduled maintenance has been completed.
Nov 2, 21:37 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 2, 20:00 EST
Scheduled - We will be applying updates to our F5 load balancer.

Customers that use our F5 for load balancing may experience latency accessing load balanced servers as the F5s fail-over and fail-back.

Reference Ticket#: 0811584
Nov 2, 10:47 EST
RedHelm Cloud Fortigate Updates
Completed - The scheduled maintenance has been completed.
Nov 2, 21:30 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 2, 21:00 EST
Scheduled - We will be applying updates to our Fortigate firewalls.

Customers that use our Fortigate firewalls may experience latency accessing the Internet as the firewalls fail-over and fail-back. Site to site VPNs to the Fortigate will automatically renegotiate. SSL VPN clients should automatically renegotiate as well.
Nov 2, 17:14 EST

Nov 1, 2026

No incidents reported.

Oct 31, 2026

No incidents reported.

Oct 30, 2026

No incidents reported.

Oct 29, 2026

RedHelm Cloud Palo Alto Updates
Completed - The scheduled maintenance has been completed.
Oct 29, 01:24 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 28, 21:00 EDT
Scheduled - We will be applying updates to our Palo Alto firewalls to address recent vulnerabilities.

Customers that use our Palo Alto firewalls may experience latency accessing the Internet as the firewalls fail-over and fail-back. Site to site VPNs to the Palo will automatically renegotiate. SSL VPN clients should automatically renegotiate as well.
Oct 27, 17:21 EDT

Oct 28, 2026

Oct 27, 2026

No incidents reported.

Oct 26, 2026

No incidents reported.

Oct 25, 2026

No incidents reported.

Oct 24, 2026

No incidents reported.

Oct 23, 2026

No incidents reported.

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