All Systems Operational
Cloud Applications
Operational
LogicMonitor Monitoring
Operational
Proofpoint E-Mail Security
Operational
Mailstore Mail Archiving
Operational
FileCloud File Sharing
Operational
Horizon DaaS
Operational
Anchor FileSync
Operational
Security
Operational
Graylog
Operational
XSOAR
Operational
GuardiCore
Operational
Jira Service Management Jira Service Management Email Requests
Operational
Jira Service Management Jira Service Management Web
Operational
Jira Service Management Service Portal
Operational
Jira Service Management Signup
Operational
Jira Service Management Authentication and User Management
Operational
PIT01 (Pittsburgh, PA)
Operational
Virtual Infrastructure
Operational
Network Infrastructure
Operational
Storage Infrastructure
Operational
Internet Connectivity
Operational
IdealConnect Connectivity
Operational
IdealVoice SIP Connectivity
Operational
Firewall Infrastructure
Operational
Backup and DR Infrastructure
Operational
Co-Lo
Operational
CMH01 (Columbus, OH)
Operational
Virtual Infrastructure
Operational
Network Infrastructure
Operational
Storage Infrastructure
Operational
Internet Connectivity
Operational
IdealConnect Connectivity
Operational
Firewall Infrastructure
Operational
Backup and DR Infrastructure
Operational
Co-Lo
Operational
ATL01 (Atlanta, GA)
Operational
Virtual Infrastructure
Operational
Network Infrastructure
Operational
Storage Infrastructure
Operational
Internet Connectivity
Operational
Backup and DR Infrastructure
Operational
STL01 (St. Louis, MO)
Operational
Virtual Infrastructure
Operational
Network Infrastructure
Operational
Storage Infrastructure
Operational
Internet Connectivity
Operational
IdealConnect Connectivity
Operational
Firewall Infrastructure
Operational
Backup and DR Infrastructure
Operational
PHL01 (Philadelphia, PA)
Operational
Virtual Infrastructure
Operational
Network Infrastructure
Operational
Storage Infrastructure
Operational
Internet Connectivity
Operational
IdealConnect Connectivity
Operational
Firewall Infrastructure
Operational
Backup and DR Infrastructure
Operational
PHX01 (Phoenix, AZ)
Operational
Virtual Infrastructure
Operational
Network Infrastructure
Operational
Storage Infrastructure
Operational
Internet Connectivity
Operational
IdealConnect Connectivity
Operational
Firewall Infrastructure
Operational
TPA01 (Tampa, FL)
Operational
Virtual Infrastructure
Operational
Network Infrastructure
Operational
Storage Infrastructure
Operational
Internet Connectivity
Operational
IdealConnect Connectivity
Operational
Firewall Infrastructure
Operational
External Cloud Applications - Duo
Operational
Duo Core Authentication Service
Operational
Duo SSO
Operational
Duo Push Delivery
Operational
Duo SMS Message Delivery
Operational
Duo Phone Call Delivery
Operational
Duo Admin Panel
Operational
Duo Phone Support
Operational
Duo Email Support
Operational
Duo Cloud PKI
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
PIT01 Datacenter Power Maintenance Aug 17, 2026 08:00 - Aug 20, 2026 20:00 EDT
The datacenter at our PIT01 location is continuing their power maintenance. They are performing maintenance on the B-side power. This should be the last maintenance required for the B-side power maintenance. The RedHelm Cloud equipment is fully redundant, so no impact is expected. However, customers that have equipment that does not have redundant power will be impacted by this maintenance.
Reference Ticket#: 0698750
Posted on Aug 12, 2026 - 12:08 EDT
Reference Ticket#: 0698750
Posted on Aug 12, 2026 - 12:08 EDT