All Systems Operational

Uptime over the past 90 days. View historical uptime.
Cloud Applications Operational
90 days ago
100.0 % uptime
Today
LogicMonitor Monitoring Operational
90 days ago
100.0 % uptime
Today
Proofpoint E-Mail Security Operational
90 days ago
100.0 % uptime
Today
Mailstore Mail Archiving Operational
90 days ago
100.0 % uptime
Today
FileCloud File Sharing Operational
90 days ago
100.0 % uptime
Today
Horizon DaaS Operational
90 days ago
100.0 % uptime
Today
Security Operational
90 days ago
99.94 % uptime
Today
Graylog Operational
90 days ago
100.0 % uptime
Today
XSOAR Operational
90 days ago
100.0 % uptime
Today
GuardiCore Operational
90 days ago
100.0 % uptime
Today
Jira Service Management Jira Service Management Email Requests Operational
90 days ago
99.77 % uptime
Today
Jira Service Management Jira Service Management Web Operational
90 days ago
99.93 % uptime
Today
Jira Service Management Service Portal Operational
90 days ago
99.96 % uptime
Today
Jira Service Management Signup Operational
90 days ago
99.96 % uptime
Today
Jira Service Management Authentication and User Management Operational
90 days ago
99.96 % uptime
Today
PIT01 (Pittsburgh, PA) Operational
90 days ago
100.0 % uptime
Today
Virtual Infrastructure Operational
90 days ago
100.0 % uptime
Today
Network Infrastructure Operational
90 days ago
100.0 % uptime
Today
Storage Infrastructure Operational
90 days ago
100.0 % uptime
Today
Internet Connectivity Operational
90 days ago
100.0 % uptime
Today
IdealConnect Connectivity Operational
90 days ago
100.0 % uptime
Today
IdealVoice SIP Connectivity Operational
90 days ago
100.0 % uptime
Today
Firewall Infrastructure Operational
90 days ago
100.0 % uptime
Today
Backup and DR Infrastructure Operational
90 days ago
100.0 % uptime
Today
CMH01 (Columbus, OH) Operational
90 days ago
100.0 % uptime
Today
Virtual Infrastructure Operational
90 days ago
100.0 % uptime
Today
Network Infrastructure Operational
90 days ago
100.0 % uptime
Today
Storage Infrastructure Operational
90 days ago
100.0 % uptime
Today
Internet Connectivity Operational
90 days ago
100.0 % uptime
Today
IdealConnect Connectivity Operational
90 days ago
100.0 % uptime
Today
Firewall Infrastructure Operational
90 days ago
100.0 % uptime
Today
Backup and DR Infrastructure Operational
90 days ago
100.0 % uptime
Today
ATL01 (Atlanta, GA) Operational
90 days ago
100.0 % uptime
Today
Virtual Infrastructure Operational
90 days ago
100.0 % uptime
Today
Network Infrastructure Operational
90 days ago
100.0 % uptime
Today
Storage Infrastructure Operational
90 days ago
100.0 % uptime
Today
Internet Connectivity Operational
90 days ago
100.0 % uptime
Today
Backup and DR Infrastructure Operational
90 days ago
100.0 % uptime
Today
STL01 (St. Louis, MO) Operational
90 days ago
100.0 % uptime
Today
Virtual Infrastructure Operational
90 days ago
100.0 % uptime
Today
Network Infrastructure Operational
90 days ago
100.0 % uptime
Today
Storage Infrastructure Operational
90 days ago
100.0 % uptime
Today
Internet Connectivity Operational
90 days ago
100.0 % uptime
Today
IdealConnect Connectivity Operational
90 days ago
100.0 % uptime
Today
Firewall Infrastructure Operational
90 days ago
100.0 % uptime
Today
Backup and DR Infrastructure Operational
90 days ago
100.0 % uptime
Today
PHL01 (Philadelphia, PA) Operational
90 days ago
100.0 % uptime
Today
Virtual Infrastructure Operational
90 days ago
100.0 % uptime
Today
Network Infrastructure Operational
90 days ago
100.0 % uptime
Today
Storage Infrastructure Operational
90 days ago
100.0 % uptime
Today
Internet Connectivity Operational
90 days ago
100.0 % uptime
Today
IdealConnect Connectivity Operational
90 days ago
100.0 % uptime
Today
Firewall Infrastructure Operational
90 days ago
100.0 % uptime
Today
Backup and DR Infrastructure Operational
90 days ago
100.0 % uptime
Today
PHX01 (Phoenix, AZ) Operational
90 days ago
100.0 % uptime
Today
Virtual Infrastructure Operational
90 days ago
100.0 % uptime
Today
Network Infrastructure Operational
90 days ago
100.0 % uptime
Today
Storage Infrastructure Operational
90 days ago
100.0 % uptime
Today
Internet Connectivity Operational
90 days ago
100.0 % uptime
Today
IdealConnect Connectivity Operational
90 days ago
100.0 % uptime
Today
Firewall Infrastructure Operational
90 days ago
100.0 % uptime
Today
TPA01 (Tampa, FL) Operational
90 days ago
100.0 % uptime
Today
Virtual Infrastructure Operational
90 days ago
100.0 % uptime
Today
Network Infrastructure Operational
90 days ago
100.0 % uptime
Today
Storage Infrastructure Operational
90 days ago
100.0 % uptime
Today
Internet Connectivity Operational
90 days ago
100.0 % uptime
Today
IdealConnect Connectivity Operational
90 days ago
100.0 % uptime
Today
Firewall Infrastructure Operational
90 days ago
100.0 % uptime
Today
External Cloud Applications - Duo Operational
90 days ago
99.99 % uptime
Today
Duo Core Authentication Service Operational
90 days ago
100.0 % uptime
Today
Duo SSO Operational
90 days ago
100.0 % uptime
Today
Duo Push Delivery Operational
90 days ago
100.0 % uptime
Today
Duo SMS Message Delivery Operational
90 days ago
100.0 % uptime
Today
Duo Phone Call Delivery Operational
90 days ago
100.0 % uptime
Today
Duo Admin Panel Operational
90 days ago
100.0 % uptime
Today
Duo Phone Support Operational
90 days ago
99.98 % uptime
Today
Duo Email Support Operational
90 days ago
100.0 % uptime
Today
Duo Cloud PKI Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Jan 21, 2026

No incidents reported today.

Jan 20, 2026
Fortigate Maintenance
Completed - The scheduled maintenance has been completed.
Jan 20, 23:35 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 20, 21:00 EST
Scheduled - The FortiGate firewalls in our Pittsburgh and Columbus datacenters will be updated. These systems operate in a redundant high‑availability (HA) configuration, and only minimal service impact is anticipated during the failover process.
Jan 19, 14:06 EST
Jan 19, 2026
Internet Router Maintenance
Completed - The scheduled maintenance is completed.
Jan 19, 21:41 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 19, 21:00 EST
Scheduled - Maintenance will be performed on our internet routers in our Columbus datacenter location. No impact is expected during this maintenance.
Jan 15, 14:13 EST
Atlanta DaaS maintenance
Completed - The scheduled maintenance has been completed.
Jan 19, 13:30 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 19, 09:30 EST
Scheduled - We are applying updates to our DaaS infrastructure. During this maintenance, some DaaS administrative tasks may be intermittently unavailable:

- Reboot/Reset virtual desktops through the admin console
- Remotely view the console of an active user session from the admin console
- Provisioning/de-provisioning of virtual desktops

If you have to perform any of the above administrative tasks during this maintenance, please log a ticket with our Service Desk by sending an email to helpdesk@idealintegrations.net or by calling 412-349-6678.
Jan 14, 09:48 EST
Jan 18, 2026
Virtual Infrastructure Maintenance
Completed - Scheduled maintenance completed no issues were encountered.
Jan 18, 13:48 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 18, 08:00 EST
Scheduled - We are applying updates to our of our virtual infrastructure. During the maintenance, customers may experience brief spikes in Internet latency as workloads are migrated within the environment.
Jan 14, 09:33 EST
Jan 17, 2026

No incidents reported.

Jan 16, 2026

No incidents reported.

Jan 15, 2026

No incidents reported.

Jan 14, 2026

No incidents reported.

Jan 13, 2026

No incidents reported.

Jan 12, 2026
Nimble Storage Upgrades - STL01
Completed - This upgrade has been completed successfully. No issues were encountered.
Jan 12, 22:39 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 12, 20:00 EST
Scheduled - We will be applying updates to our Nimble Storage array that services our STL01 MGT1 environment along with direct attached storage clients in STL01. This update is to address a recently identified bug that has the potential to cause a controller to fail completely during an unexpected reboot resulting in a loss of controller redundancy.

Customers with production virtual servers or direct attached LUNs in this environment may experience brief increases in storage latency while controllers failover during the upgrade process. No downtime is anticipated.

Reference Ticket: 0390113
Jan 7, 09:40 EST
Atlanta Unstable host
Resolved - Environment has been in a stable state. To ensure continued reliability we proactively sidelined the specific server involved, until the root cause is determined. An RCA will be available after the investigation is complete.
Jan 12, 17:08 EST
Identified - This morning, we experienced an instability issue with a virtual host in our Atlanta facility. This caused a temporary disruption for some systems, but we can confirm that all affected VMs have been successfully rebooted and are now fully responsive.

The environment is being monitored for any further issues. We are working directly with our vendors to determine the root cause and will provide updates if any further action is required.
Jan 12, 12:01 EST
Jan 11, 2026
IdealCloud Nimble Storage Upgrades - PHL01
Completed - This maintenance has been completed successfully. No issues were encountered.
Jan 11, 22:09 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 11, 20:00 EST
Scheduled - We will be applying updates to our Nimble Storage array that services our PHL01 SRV1 environment along with direct attached storage clients in PHL01. This update is to address a recently identified bug that has the potential to cause a controller to fail completely during an unexpected reboot resulting in a loss of controller redundancy.

Customers with production virtual servers or direct attached LUNs in this environment may experience brief increases in storage latency while controllers failover during the upgrade process. No downtime is anticipated.

Reference Ticket: 0390106
Jan 7, 09:38 EST
Virtual Infrastructure Maintenance
Completed - We encountered some issues that delayed the progress with the maintenance. The environment is stable and fully functional, but another maintenance window will be scheduled to complete the rest of the maintenance at a later date.
Jan 11, 14:05 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 11, 08:00 EST
Scheduled - We are applying updates to our of our virtual infrastructure. During the maintenance, customers may experience brief spikes in Internet latency as workloads are migrated within the environment.

Reference Ticket#: 0388272
Jan 7, 08:19 EST
Jan 10, 2026

No incidents reported.

Jan 9, 2026

No incidents reported.

Jan 8, 2026

No incidents reported.

Jan 7, 2026

No incidents reported.

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