Verifying - Verification is currently underway for the maintenance items.
Oct 13, 2026 - 00:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 12, 2026 - 20:00 EDT
Scheduled - As part of our continuous commitment to platform reliability, security, and performance, our engineering team will be conducting essential scheduled maintenance across our virtual infrastructure. While no service interruption is expected, brief periods of network instability may occur during portions of the upgrade process. Our team will closely monitor the environment throughout the maintenance window and validate all services upon completion.

[ID:0771486]

Oct 12, 2026 20:00 - Oct 13, 2026 04:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 12, 2026 - 20:01 EDT
Scheduled - As part of our continuous commitment to platform reliability, security, and performance, our engineering team will be conducting essential scheduled maintenance across our virtual infrastructure. While no service interruption is expected, brief periods of network instability may occur during portions of the upgrade process. Our team will closely monitor the environment throughout the maintenance window and validate all services upon completion.

[ID:0771486]

Oct 12, 2026 20:00 - Oct 13, 2026 01:00 EDT
Cloud Applications Operational
LogicMonitor Monitoring Operational
Proofpoint E-Mail Security Operational
Mailstore Mail Archiving Operational
FileCloud File Sharing Operational
Horizon DaaS Operational
Anchor FileSync Operational
Security Operational
Graylog Operational
XSOAR Operational
GuardiCore Operational
Jira Service Management Jira Service Management Email Requests Operational
Jira Service Management Jira Service Management Web Operational
Jira Service Management Service Portal Operational
Jira Service Management Signup Operational
Jira Service Management Authentication and User Management Operational
PIT01 (Pittsburgh, PA) Operational
Virtual Infrastructure Operational
Network Infrastructure Operational
Storage Infrastructure Operational
Internet Connectivity Operational
IdealConnect Connectivity Operational
IdealVoice SIP Connectivity Operational
Firewall Infrastructure Operational
Backup and DR Infrastructure Operational
Co-Lo Operational
CMH01 (Columbus, OH) Under Maintenance
Virtual Infrastructure Under Maintenance
Network Infrastructure Operational
Storage Infrastructure Operational
Internet Connectivity Operational
IdealConnect Connectivity Operational
Firewall Infrastructure Under Maintenance
Backup and DR Infrastructure Operational
Co-Lo Operational
ATL01 (Atlanta, GA) Operational
Virtual Infrastructure Operational
Network Infrastructure Operational
Storage Infrastructure Operational
Internet Connectivity Operational
Backup and DR Infrastructure Operational
STL01 (St. Louis, MO) Under Maintenance
Virtual Infrastructure Under Maintenance
Network Infrastructure Operational
Storage Infrastructure Operational
Internet Connectivity Operational
IdealConnect Connectivity Operational
Firewall Infrastructure Under Maintenance
Backup and DR Infrastructure Operational
PHL01 (Philadelphia, PA) Operational
Virtual Infrastructure Operational
Network Infrastructure Operational
Storage Infrastructure Operational
Internet Connectivity Operational
IdealConnect Connectivity Operational
Firewall Infrastructure Operational
Backup and DR Infrastructure Operational
PHX01 (Phoenix, AZ) Operational
Virtual Infrastructure Operational
Network Infrastructure Operational
Storage Infrastructure Operational
Internet Connectivity Operational
IdealConnect Connectivity Operational
Firewall Infrastructure Operational
TPA01 (Tampa, FL) Operational
Virtual Infrastructure Operational
Network Infrastructure Operational
Storage Infrastructure Operational
Internet Connectivity Operational
IdealConnect Connectivity Operational
Firewall Infrastructure Operational
External Cloud Applications - Duo Operational
Duo Core Authentication Service Operational
Duo SSO Operational
Duo Push Delivery Operational
Duo SMS Message Delivery Operational
Duo Phone Call Delivery Operational
Duo Admin Panel Operational
Duo Phone Support Operational
Duo Email Support Operational
Duo Cloud PKI Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

ATL virtual infrastructure maintenance Oct 13, 2026 21:00 - Oct 14, 2026 05:00 EDT

As part of our continuous commitment to platform reliability, security, and performance, our engineering team will be conducting essential scheduled maintenance across our virtual infrastructure. While no service interruption is expected, brief periods of network instability may occur during portions of the upgrade process. Our team will closely monitor the environment throughout the maintenance window and validate all services upon completion.

[ID:0771486]

Posted on Oct 02, 2026 - 16:44 EDT

PIT virtual infrastructure maintenance Oct 18, 2026 11:30-19:30 EDT

As part of our continuous commitment to platform reliability, security, and performance, our engineering team will be conducting essential scheduled maintenance across our virtual infrastructure. While no service interruption is expected, brief periods of network instability may occur during portions of the upgrade process. Our team will closely monitor the environment throughout the maintenance window and validate all services upon completion.

[ID:0771486]

Posted on Oct 02, 2026 - 16:46 EDT

Oct 13, 2026

Unresolved incident: CMH virtual infrastructure maintenance.

Oct 12, 2026

Unresolved incident: STL virtual infrastructure maintenance.

Oct 11, 2026

No incidents reported.

Oct 10, 2026

No incidents reported.

Oct 9, 2026

No incidents reported.

Oct 8, 2026

No incidents reported.

Oct 7, 2026

No incidents reported.

Oct 6, 2026

Completed - Upgrade activities were completed; however, some aspects of the upgrade were not successful and require additional remediation before the maintenance can be considered complete.

At this time, services remain operational. Additional maintenance will be scheduled to complete the remaining upgrade components and bring all systems to the target version.

If you experience any service-related issues, please contact our support team.

We appreciate your patience and understanding as we work to fully complete these upgrade activities.

Oct 6, 16:36 EDT
Verifying - Verification is currently underway for the maintenance items.
Oct 6, 16:21 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 6, 09:00 EDT
Scheduled - As part of our continuous commitment to platform reliability, security, and performance, our engineering team will be conducting essential scheduled maintenance across our virtual infrastructure. While no service interruption is expected, brief periods of network instability may occur during portions of the upgrade process. Our team will closely monitor the environment throughout the maintenance window and validate all services upon completion.
Oct 2, 16:26 EDT

Oct 5, 2026

Completed - Scheduled maintenance is complete
Oct 5, 16:38 EDT
Verifying - Verification is currently underway for the maintenance items.
Oct 5, 16:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 5, 09:00 EDT
Scheduled - As part of our continuous commitment to platform reliability, security, and performance, our engineering team will be conducting essential scheduled maintenance across our virtual infrastructure. While no service interruption is expected, brief periods of network instability may occur during portions of the upgrade process. Our team will closely monitor the environment throughout the maintenance window and validate all services upon completion.
Oct 2, 16:23 EDT

Oct 4, 2026

No incidents reported.

Oct 3, 2026

No incidents reported.

Oct 2, 2026

No incidents reported.

Oct 1, 2026

No incidents reported.

Sep 30, 2026

No incidents reported.

Sep 29, 2026

No incidents reported.