STL virtual infrastructure maintenance

Scheduled Maintenance Report for RedHelm Cloud

Completed

Upgrade activities were completed; however, some aspects of the upgrade were not successful and require additional remediation before the maintenance can be considered complete.

At this time, services remain operational. Additional maintenance will be scheduled to complete the remaining upgrade components and bring all systems to the target version.

If you experience any service-related issues, please contact our support team.

We appreciate your patience and understanding as we work to fully complete these upgrade activities.
Posted Oct 06, 2026 - 16:36 EDT

Verifying

Verification is currently underway for the maintenance items.
Posted Oct 06, 2026 - 16:21 EDT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Oct 06, 2026 - 09:00 EDT

Scheduled

As part of our continuous commitment to platform reliability, security, and performance, our engineering team will be conducting essential scheduled maintenance across our virtual infrastructure. While no service interruption is expected, brief periods of network instability may occur during portions of the upgrade process. Our team will closely monitor the environment throughout the maintenance window and validate all services upon completion.
Posted Oct 02, 2026 - 16:26 EDT
This scheduled maintenance affected: STL01 (St. Louis, MO) (Virtual Infrastructure, Firewall Infrastructure).