IdealCloud Nimble Storage Upgrades - PHL01

Scheduled Maintenance Report for RedHelm Cloud

Completed

This maintenance has been completed successfully. No issues were encountered.
Posted Jan 11, 2026 - 22:09 EST

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jan 11, 2026 - 20:00 EST

Scheduled

We will be applying updates to our Nimble Storage array that services our PHL01 SRV1 environment along with direct attached storage clients in PHL01. This update is to address a recently identified bug that has the potential to cause a controller to fail completely during an unexpected reboot resulting in a loss of controller redundancy.

Customers with production virtual servers or direct attached LUNs in this environment may experience brief increases in storage latency while controllers failover during the upgrade process. No downtime is anticipated.

Reference Ticket: 0390106
Posted Jan 07, 2026 - 09:38 EST
This scheduled maintenance affected: PHL01 (Philadelphia, PA) (Storage Infrastructure).