Atlanta DaaS updates

Scheduled Maintenance Report for RedHelm Cloud

Completed

We are pleased to announce that the scheduled maintenance has been successfully finalized. All systems were updated according to plan, and a post-deployment review confirms that everything is performing optimally with zero reported issues.
Posted Jan 28, 2026 - 14:32 EST

Verifying

Verification is underway for DaaS environment in Atlanta
Posted Jan 28, 2026 - 13:07 EST

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jan 28, 2026 - 09:00 EST

Scheduled

We are applying updates to our DaaS infrastructure. During this maintenance, some DaaS administrative tasks may be intermittently unavailable:

- Reboot/Reset virtual desktops through the admin console
- Remotely view the console of an active user session from the admin console
- Provisioning/de-provisioning of virtual desktops

If you have to perform any of the above administrative tasks during this maintenance, please log a ticket with our Service Desk by sending an email to helpdesk@idealintegrations.net or by calling 412-349-6678.
Posted Jan 27, 2026 - 09:40 EST
This scheduled maintenance affected: Cloud Applications (Horizon DaaS).